---
title: Instagram DM & Comment Automation
description: Turn comments on your posts and reels into automated direct messages, delivery links, discount codes, and sales conversations.
sidebar:
  label: Instagram Automation
  icon: instagram
---

Ceynk's **Instagram DM Automation** turns social media engagement into automated conversions. Instead of manually responding to hundreds of comments or sending links one-by-one in DMs, Ceynk automatically replies to comments and sends private messages containing your links, lead magnets, or checkout pages in real time.

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## Plan Quotas & Capabilities

| Plan Tier | Monthly Automated DMs | Comment Auto-Replies | Comment-to-DM Triggers | Keyword Auto-Replies | Story Mention Replies |
| :--- | :--- | :--- | :--- | :--- | :--- |
| **Free / Hobby** | Not available | — | — | — | — |
| **Pro Plan** | **5,000 DMs / month** | Included | Included | Included | Included |
| **Ultra Plan** | **Unlimited DMs** | Included | Included | Included | Included |

<Badge variant="accent">Available on Pro and Ultra Plans</Badge>

---

## Core Automation Triggers

<CardGroup cols={2}>
  <Card title="Comment-to-DM Automation" icon="message-square">
    When a follower comments on your Instagram post or reel with a designated trigger word (e.g. `KIT`, `LINK`, `PRESET`, `INFO`), Ceynk instantly sends them a personalized direct message containing the exact download link or shop URL.
  </Card>

  <Card title="Public Comment Auto-Replies" icon="corner-down-right">
    Automatically post public reply comments under your posts and reels (e.g. *"Check your DMs! 🚀"*, *"Sent you the link in your DMs!"*). Randomize multiple response variants to maintain natural engagement.
  </Card>

  <Card title="Inbound Keyword DMs" icon="send">
    Configure specific keyword replies for your direct message inbox. When someone sends your profile a DM containing a keyword like `PRICING` or `GUIDE`, Ceynk replies automatically with information and booking links.
  </Card>

  <Card title="Story Mention Replies" icon="camera">
    Send an automatic thank-you message or exclusive reward discount whenever a user tags your Instagram handle in their Instagram Story.
  </Card>
</CardGroup>

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## Step-by-Step Setup Guide
1. **1. Connect Your Instagram Account**

    1. Navigate to your **Ceynk Dashboard** → **Social Integrations** → **Instagram Automation**.
    2. Click **Connect Instagram**.
    3. Authenticate with your Meta account and grant permissions for your professional Instagram Business or Creator account.
    *(Note: Your Instagram account must be a Creator or Business account linked to a Meta/Facebook Page as required by Meta's API).

2. **2. Select Trigger Type**

    Choose how the automation triggers:
    - **Specific Post or Reel**: Select a specific published post or upcoming reel.
    - **All Future Posts**: Apply automation across every newly published post automatically

3. **3. Configure Keywords & Message Template**

    - **Trigger Keywords**: Specify trigger words (e.g., `LINK`, `CODE`, `YES`). You can configure exact match or partial match.
    - **Direct Message Content**: Write the private message delivered to the user's DM inbox. Include direct links to your Ceynk storefront, discount codes, or free download pages.
    - **Public Comment Variants**: Add 3 to 5 friendly public reply variations (e.g., *"Just sent it to your DMs! Check your requests if not visible ✨"*)

4. **4. Activate Automation**

    Click **Activate Trigger**. The automation is now live and will monitor incoming comments around the clock>

---

## Meta Compliance & Safety Safeguards

Ceynk's automation infrastructure is engineered in compliance with Meta's official Graph API standards:

- **Smart Rate Pacing**: Outbound messages are scheduled with natural, randomized human micro-delays to protect your account against aggressive spam detection algorithms.
- **24-Hour Messaging Window**: Operates within Meta's standard 24-hour customer service window for Instagram Messaging.
- **Quota Monitoring**: Monitor your monthly DM usage and remaining allowance directly in your dashboard analytics. Pro users receive 5,000 DMs/month; Ultra users enjoy unlimited volume.